At Well, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and Chrome extension. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
We collect different types of information to provide you with a better user experience. The types of information we collect include:
Personal Information: When you use our services, we may collect personal details such as your name, email address, and billing information if you sign up for an account or subscribe to our service.
Usage Data: We collect data on how you interact with the Well website and Chrome extension, including IP addresses, browser type, device information, and usage statistics.
Invoice Data: Well’s Chrome extension processes and collects invoice data such as supplier name, invoice amounts, dates, and other financial details. This data is used solely for the purpose of providing invoice automation services and is never shared with third parties unless required by law.
We use the information we collect for various purposes, including:
Providing Services: To operate, maintain, and improve the functionality of the Well Chrome extension and website.
Communication: To send you updates about our services, respond to your inquiries, and provide customer support.
Data Processing: To process and route invoice data as per your instructions to your chosen financial systems (e.g., accounting software, ERP systems).
Legal Compliance: To comply with legal obligations, such as responding to requests from authorities and fulfilling contractual requirements.
We take your data security seriously and implement appropriate technical and organizational measures to safeguard it. These measures include:
Encryption: All data transmitted between you and Well is encrypted using SSL/TLS encryption.
Data Storage: Invoice data is stored securely and in compliance with data protection laws. Access to this data is limited to authorized personnel only.
Secure Authentication: We use strong authentication methods, such as OAuth 2.0 and secure API keys, to protect your account and data.
We retain your personal and invoice data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your data at any time by contacting us at contact@wellapp.ai
We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following situations:
Service Providers: We may share your data with trusted third-party service providers who assist in operating our services, such as cloud storage providers and payment processors. These providers are obligated to protect your data and use it only for the purposes of performing their services.
Legal Compliance: We may disclose your data if required by law or in response to a valid legal request, such as to comply with a court order or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, but we will notify you of any change in ownership or control.
As a user of our services, you have the following rights concerning your personal data:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can request corrections to any inaccurate or incomplete data we have about you.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we rely on your consent to process your data, you may withdraw it at any time.
If you wish to exercise any of these rights, please contact us at contact@wellapp.ai.
Well uses cookies and similar technologies to improve the performance and functionality of our website and extension. These technologies allow us to remember your preferences and enhance your user experience.
Essential Cookies: Necessary for the operation of the Well website and extension.
Analytics Cookies: Used to gather data on how users interact with our website, helping us improve the user experience.
You can control cookie preferences in your browser settings, though disabling cookies may affect your ability to use some features of our services.
If you are accessing our services from outside the United States, please be aware that your data may be transferred to and processed in the United States. By using our services, you consent to the transfer of your data to the United States and other countries where data protection laws may differ from those in your country.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@wellapp.ai