Call and claim
Claim a refund or a compensation with the evidence in hand, and know what to say when you call.
npx skills add wellapp-ai/skills --skill call-and-claim
Ask anything or use / for commands...
How the skill answers
Every step of the run, in order, with the card each one returns. A step that hands its work to another skill says which one.
- You ask
My flight HA1234 from Paris-CDG to Lisbon on 12 September arrived 4 hours 10 late. Prepare the call and the claim.
- Pin the workspaceSkill useddefine-workspace
Workspaces
Pick the workspaces to work in.
Your workspaces - Read the connectionsSkill usedconnect-tools
Connect a tool
Pick a tool to connect it to Well.
Available tools1 of 1
QuickBooks- Connection
- —
- Category
- Accounting
- Data
- Accounting
- Status
- —
- Last sync
- —
1 selected - Settle the claim
- Find the business
- Read the invoice or booking
- Read the debits
- Decide what to claim and which right
- Find the business's contacts
Stripe
Company
ActiveCurrencyEURCountryUSGrand Total412,000.00 - Prepare the call
- Write the claim emailSkill usedclaim-and-dispute
- If any required step errors or returns unusable data
- You get
Your records hold the ticket invoice of EUR 420.00 from 20 August and the card debit of the same amount. You gave the flight, the airports and the 4 h 10 delay, and the flight left an airport in the EU, so the claim rests on Regulation (EC) No 261/2004; the airline can still refuse for extraordinary circumstances, and it sets the amount. The call script uses the airline's number on file, and the claim email is ready. Nothing leaves before you confirm, and Well places no call.
More skills to try
Every skill answers a different question from the same connected data. Add one, ask, and see the working.
Runway
Know how many months of cash you have at your current burn, with both sides of the division shown.
Cash position
Know how much cash you hold right now, with the accounts counted and the ones left out both stated.
Cost structure
See where your company's money actually goes, no spreadsheets required.
Receivables aging
See who owes you money, and how long they have been sitting on it.
Chase late invoices
Get a prioritized list of who to chase for payment, with their contact info and a message already drafted.
CRM task reminder
Get one morning message with the Attio tasks that are due today or overdue.
Frequently asked questions
Does Well call the business for me?
No. It writes the script you read on the call: who you are, the reference, the facts with their dates and amounts, what you ask, and what to note during the call. You place the call yourself.
Which rights does it name?
Only a right whose facts are all in your records or in what you tell it, such as the EU rule for a flight that arrived 3 hours or more late, or a card dispute for a card payment. When a fact is missing, it marks the right to confirm and names the missing fact.
Will it tell me how much I will get?
No. It asks for the amount a record shows, such as the invoice total for a refund. For a flight compensation it states no figure, because the amount depends on the flight distance and the delay, and the airline sets it. The business or the bank decides.
What if Well has no invoice for it?
It says what it looked for and asks you for the booking or the invoice. It writes no claim on a purchase it cannot see.
Does it send anything without me?
No. It shows the exact email first. In Well's chat and on WhatsApp it sends only after you confirm on the confirmation Well shows. In an outside AI assistant it gives you the draft to send yourself.
Ask your first question today
Connect your tools, then ask in plain language. Every answer traces back to the record behind it. Free to start.